Troubleshooting & Support
Contacting support
Use Support Centre when the Help Centre does not resolve the issue.
In the app: More -> Support Centre
Open Support Centre from More.
Choose the closest issue type and include the horse, screen, date and device where relevant.
Support Centre is the fallback when a Knowledge Base article does not solve the problem.
Related articles
Still need help?
Submit a Support Request
If the Knowledge Base does not solve your issue, send us the details and our support team will review your request.
Go to Support Form